I really don’t get it why some malls charge parking fees and now toilet fees to their customers. It is just too much and I believe it’s just another way for them to make money which is really unfair to us customers IMHO.
After eating at Fish & Co. Shangri-La mall, my friend wanted to go to the washroom. We stumbled upon this paid toilet. The fee is Php10.00 per person. I kinda expected the washroom to be a lil better than normal since we are obliged to pay a certain fee.
Much to my surprise, Shangri-La mall’s washroom is just normal. I don’t even see any napkins on the faucet (there is a toilet paper in the cubicle). No lotion, powder or anything. It’s not spacious too. So It’s just pretty normal & nothing special. So I really think they should not charge us for it.
I don’t know if there is a toilet that is free for all within the mall. But anyhow, I still think this should be free. It reminds me of Glorietta washrooms but at least they have lotions, powders, etc in the washroom and there is also free washrooms beside the lounge which gives us customers choice if we want to pay or not.
I specifically like Powerplant mall coz I don’t recall them having any toilet that will need us to pay. Yet their washroom are super duper clean, spacious, complete with amenities. I hope other malls will follow Powerplant mall’s practice. 
paid toilets at the ayala malls are way better 😉